SISTEM INFORMASI ABSENSI BERBASIS BARCODE UNTUK MENINGKATKAN EFEKTIVITAS PELAYANAN DI DINAS PENDIDIKAN LABUHANBATU

ELISABETH NATASYA MANURUNG, NPM 2209100044 (2026) SISTEM INFORMASI ABSENSI BERBASIS BARCODE UNTUK MENINGKATKAN EFEKTIVITAS PELAYANAN DI DINAS PENDIDIKAN LABUHANBATU. Skripsi thesis, Universitas Labuhanbatu.

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Abstract

Pencatatan kunjungan secara manual dapat menimbulkan masalah berupa ketidaklengkapan data, kesulitan pencarian arsip, keterlambatan rekapitulasi, dan tidak terintegrasinya umpan balik pengguna layanan. Penelitian ini bertujuan merancang dan membangun prototipe sistem informasi buku tamu dan survei kepuasan berbasis QR Code untuk mendukung administrasi kunjungan pada Dinas Pendidikan Kabupaten Labuhanbatu. Penelitian menggunakan pendekatan pengembangan sistem dengan tahapan identifikasi masalah, analisis kebutuhan, perancangan, implementasi prototipe, pengujian, dan evaluasi. Perancangan sistem menggunakan Unified Modeling Language yang terdiri atas use case diagram, activity diagram, sequence diagram, dan class diagram, serta Entity Relationship Diagram untuk menggambarkan struktur data. Instrumen survei mengacu pada sembilan unsur pelayanan dalam Peraturan Menteri PANRB Nomor 14 Tahun 2017. Prototipe menyediakan fungsi pemindaian QR Code, pengisian data kunjungan, pengisian survei kepuasan, autentikasi admin, dashboard, daftar kunjungan, dan ringkasan hasil survei. Pengujian black-box dilakukan terhadap dua belas skenario menggunakan data demonstrasi. Seluruh skenario pengujian dinyatakan lulus, meliputi validasi formulir, penyimpanan data, autentikasi, pembatasan akses, penyajian dashboard, pelaporan, dan logout. Hasil tersebut menunjukkan bahwa fungsi inti prototipe telah berjalan sesuai spesifikasi. Namun, hasil pengujian teknis tidak dapat diperlakukan sebagai bukti peningkatan efektivitas pelayanan pada kondisi operasional sebenarnya. Sebelum diterapkan secara penuh, sistem memerlukan validasi kebutuhan oleh petugas, migrasi ke basis data produksi, pengamanan HTTPS, pengujian penerimaan pengguna, dan uji coba terbatas di lokasi penelitian. Kata kunci : Buku Tamu Digital, QR Code, Survei Kepuasan, Pelayanan Publik, Black-Box Testing =================================================================================================== Manual visitor registration may result in incomplete records, difficulties in retrieving archives, delayed recapitulation, and disconnected service feedback. This study aims to design and develop a QR Code-based visitor information and satisfaction survey system prototype to support visitor administration at the Education Office of Labuhanbatu Regency. The study adopts a system development approach consisting of problem identification, requirements analysis, system design, prototype implementation, testing, and evaluation. The system is modelled using Unified Modeling Language, including use case, activity, sequence, and class diagrams, while an Entity Relationship Diagram is used to represent the data structure. The satisfaction survey instrument follows the nine public-service elements stipulated in the Indonesian Ministerial Regulation for Administrative and Bureaucratic Reform No. 14 of 2017. The prototype provides QR Code access, visitor data entry, satisfaction surveys, administrator authentication, dashboards, visitor records, and survey summaries. Black-box testing was conducted on twelve scenarios using clearly labelled demonstration data. All scenarios passed, including form validation, data storage, authentication, access restriction, dashboard presentation, reporting, and logout. These results indicate that the prototype’s core functions operate according to the specified requirements. Nevertheless, technical testing alone does not demonstrate improved service effectiveness under actual operational conditions. Prior to full deployment, the system requires requirements validation by authorized staff, migration to a production database, HTTPS security, user acceptance testing, and a limited field pilot. Keywords : Digital Guestbook, QR Code, Satisfaction Survey, Public Service, Black-Box Testing

Item Type:	Thesis (Skripsi)
Uncontrolled Keywords:	Buku Tamu Digital, QR Code, Survei Kepuasan, Pelayanan Publik, Black-Box Testing ======================================== Digital Guestbook, QR Code, Satisfaction Survey, Public Service, Black-Box Testing
Subjects:	L Education > L Education (General) Q Science > QA Mathematics > QA76 Computer software T Technology > T Technology (General)
Divisions:	Fakultas Sains Dan Teknologi > Sistem Informasi
Depositing User:	Unnamed user with email repository@ulb.ac.id
Date Deposited:	23 Sep 2026 02:50
Last Modified:	23 Sep 2026 02:50
URI:	http://repository.ulb.ac.id/id/eprint/2855

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