THE EFFECT OF DIGITIZATION OF PUBLIC SERVICES AND THE IMPLEMENTATION OF MANAGEMENT INFORMATION SYSTEMS ON PERFORMANCE IMPROVEMENT OF OFFICERS OF THE REGIONAL LIAISON OFFICE

JEFRY ANDREAN SIMANJUNTAK, NPM 2201100197 (2026) THE EFFECT OF DIGITIZATION OF PUBLIC SERVICES AND THE IMPLEMENTATION OF MANAGEMENT INFORMATION SYSTEMS ON PERFORMANCE IMPROVEMENT OF OFFICERS OF THE REGIONAL LIAISON OFFICE. Tugas_Akhir(Artikel) Danadyaksa: Post Modern Economy Journal, 4 (2). pp. 4075-4090. ISSN 3025-8545 (e-ISSN)

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Abstract

This study aims to analyze the influence of digitization of public services and the application of management information systems on employee performance at the Rantauprapat Transportation Office. This study uses a quantitative approach with a survey method. The research data were obtained through the distribution of questionnaires to employees and analyzed using multiple linear regression, t-test, F-test, and the coefficient. The results of the study show that the digitalization of public services has a positive and significant effect on employee performance, with a t-value of 2.785 and a significance of 0.007. The application of the management information system also had a positive and significant effect on employee performance, with a t-value of 4.981 and a significance of 0.001. Simultaneously, the digitization of public services and the implementation of management information systems influence employee performance, with an F value of 65,190. An R value of 0.776 indicates a strong relationship, while an R Square of 0.603 indicates that 60.3% of employee performance variations can be explained by both variables, while 39.7% are explained by other factors outside the study. Thus, increasing the digitization of public services and optimizing management information systems is an important aspect in supporting the improvement of employee performance. Keywords: Digitization of Public Services, Management Information Systems, Employee Performance

Item Type: Article
Uncontrolled Keywords: Digitization of Public Services, Management Information Systems, Employee Performance
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HM Sociology
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Unnamed user with email repository@ulb.ac.id
Date Deposited: 03 Nov 2026 03:29
Last Modified: 03 Nov 2026 03:29
URI: http://repository.ulb.ac.id/id/eprint/2960

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